Advice
Understanding the Disabled Facilities Grant
Are you looking into home adaptations for disabled people? Disabled Facilities Grants are a crucial resource. Learn what it covers and how to apply.
Get the RADAR Disability Key for Toilets Across the UK
Effortlessly unlock the accessible facilities you need, wherever you are in the UK.
“This has helped Jo’s daughter loads, as a VI child she has always struggled with the ladies’ queues, noise volume and hand dryer volume, now emergency loo stops are a breeze and she is more independent with it too!”
Card holder feedback
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About Radar key
What is a RADAR Key for Disabled Toilets?
The RADAR Key grants access to over 10,000 locked disabled toilets throughout the UK. These keys are used by approximately 400 local authorities. The RADAR Key Scheme helps prevent vandalism and misuse of disabled toilets, while also making them easily accessible to those who require them. The key costs just £5.75 for National Disability Card holders (zero VAT).
1
Integrated Keyring Hole
Easily add to your existing keys or connect to a National Disability Card lanyard.
4
Genuine Five Mortice Lock Key
Some alternatives are only 3 lever lock keys, which are less reliable and can cause harm to locks. Our 5 lever mortice lock keys are more reliable and dependable.
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Ergonomic Handle
Easily identifiable in signature blue, the smooth ergonomic handle allows for maximum grip and leverage, whilst not being cold to touch.
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Trusted Source
Our keys are made by the manufacturer of RADAR locks and include the blue heart-shaped handle to distinguish it from inferior copies.
Benefits
How to Use Your RADAR Key
Access 10,000+ Disabled Toilets
Now you no longer have to wait in the queue to use facilities that may not be clean or adapted to your needs. Get access to the facilities you need, when you need them.
Open Changing Places Toilets
Changing Places are accessible toilets with additional features such as extra space, an adult changing bench, and a hoist. Typically, Changing Places require a RADAR Key for access, although some may require special arrangements with the venue they are located in.
Accessible Countryside Gates
Some accessible countryside gates require a RADAR Key for access. They often feature an "H" frame with a rectangular enclosure for use by mobility scooters and wheelchair users.
etiquette
How to use RADAR Key Toilets
Avoid any potential embarrassment by checking first that the accessible toilet is unoccupied. Most accessible toilets do lock from the inside, but occasionally the occupier may have forgotten to lock the door, meaning your RADAR Key will still open it.
Refrain from judging whether a person should or should not be using an accessible toilet, as not all disabilities are visible to others. A variety of conditions and issues, some obvious and some hidden, may necessitate the use of an accessible toilet.
Don’t use an accessible toilet without a legitimate reason. This may prevent individuals with disabilities from accessing the facilities they need, potentially causing discomfort, distress, or embarrassment. For this reason, we only offer RADAR Keys to our card holders, whose disability or carer status we have verified.
How to apply
How to Get a RADAR Key
1
Apply online
Use our simple application form to order up to 3 RADAR Keys, and pay securely online.
2
Fast RADAR Key delivery
Normally delivered within 2-3 days via Royal Mail.
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Start using your RADAR Key
Access 10,000+ disabled toilets across the UK.
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Leave an application and pay for the card
Effortlessly leave your application and conveniently proceed with card payment, all achieved in just a few steps.
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Receive application decision within 1 hour
Effortlessly leave your application and conveniently proceed with card payment, all achieved in just a few steps.
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Receive the card the next day
Effortlessly leave your application and conveniently proceed with card payment, all achieved in just a few steps.
Testimonials
What Our Card holders Say
“Feeling proud to have my National Disability Card."
“Feeling proud to have my National Disability Card. Very easy to apply for (I just uploaded a pic of my disabled rail card) and helps prove you are disabled for discounts and environments like airports”
Samantha, National Disability Cardholder
London, UK
"Everything was clear and fuss-free"
“May I congratulate you on the straightforward way that you handle the card applications. Everything was clear and fuss-free. I have never dealt with a company like yourselves, and wish that many more would follow your example. Thank you”
Angel, National Disability Cardholder
"The National Disability Card got us reduced tickets"
“I just wanted to let you know how I got on in Madrid with my son’s National Disability Card. In brief, it was fab! I travelled with my son and your card got us reduced tickets for him and free carer ticket for me”
Jo, mother of a National Disability Cardholder
"Now emergency loo stops are a breeze"
“This has helped [our friend's] daughter loads, as a VI child she has always struggled with the ladies’ queues, noise volume and hand dryer volume, now emergency loo stops are a breeze and she is more independent with it too!”
Feedback via Instagram
“The National Disability Card enabled us to have a positive airport experience"
“The National Disability Card enabled us to have a positive airport experience and the most incredible time at Disneyland. Thank you National Disability Card and Disneyland for doing what you do and making families like ours have the most perfect experience!”
Adam, National Disability Cardholder
Frequently Asked Questions
FAQs
Who is eligible for a RADAR Key?
We only offer RADAR Keys to National Disability Card holders or National Carers Card holders. This safeguard ensures that only those genuinely requiring access to disabled toilets can use them, effectively preventing misuse and vandalism.
How to get a RADAR Key?
To order a RADAR Key from us, you must have a National Disability Card or a National Carers Card. Scroll to the top of this page for more information about the RADAR Key and to order one directly.
How can I get a National Disability Card?
If you have a disability, defined as a physical or mental impairment that has a ‘substantial’ and ‘long-term’ negative effect on your ability to do normal daily activities then you are eligible for a National Disability Card. Find out more about applying for your card here.
How much does it cost?
The National Disability Card costs £20 and is valid for 2 years. You can add an extra card to your order for £9. Royal Mail postage is £1.95 to a UK address. If your application is rejected, you automatically receive a full refund. Successful applicants also receive a 25% discount on the National Carers Card for their carer (£15 instead of £20).
Apply for RADAR Key
Only available to National Disability Card holders through our service. If you are not yet a card holder and would like to order a RADAR Key, please apply for your card and add a RADAR Key to your order.
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