Terms and Conditions
Effective date: September 10, 2024
Introduction
These Terms and Conditions govern the issuance and use of the National Disability Card, provided by NATIONAL DISABILITY CARD LIMITED ("we," "us," "our"). By applying for or using the National Disability Card, you ("Applicant," "Cardholder") agree to abide by these terms and conditions.
Definitions
Cardholder: The individual to whom the National Disability Card is issued.
Disabled: A person who has a physical or mental impairment that has a substantial and long-term negative effect on that persons ability to do normal daily activities.
Terms of Use
The National Disability Card must display a photograph of the Cardholder and other required information to be valid. The Card is non-transferable and only the Cardholder may use it. While we collaborate with various venues and attractions, acceptance and specific accommodations provided with the National Disability Card may vary. Benefits such as discounts, concessionary rates, or special access (e.g., fast track or queue jump) are at the discretion of each venue. Always check with the venue beforehand.
Disclaimers
The National Disability Card does not guarantee any specific benefit or accommodation at any venue. The National Disability Card does not function as a disabled parking permit, bus pass, or railcard.
Validity and Renewal
The National Disability Card is valid for two years from the date of issue. To renew or replace a lost card, a new application is required, subject to a £20 processing fee.
RADAR Key Purchase
Applicants and Cardholders purchasing a RADAR Key certify that they are chronically sick or disabled and that the RADAR key is for their own personal use, and they claim that the supply of it is eligible for relief under group 14 of schedule 5 of the Value Added Tax Act 1983.
Data Protection
We comply with the General Data Protection Regulation (GDPR) and are registered as a Data Processor with reference number ZA733593. For details on how we handle your data, please refer to our Privacy Policy.
Contact Information
For queries, use the contact form on our website or email us at info@disabilityid.co.uk.
Governing Law and Jurisdiction
These terms and conditions are governed by and construed in accordance with the laws of England and Wales. Any disputes will be subject to the exclusive jurisdiction of the courts of England and Wales.